General Manager - Jamba Juice

We are looking for a general manager with previous food service management experience available to take over the management of our store. The location of this store is in Centennial close to the intersection of Arapahoe Blvd and Parker Rd and has a drive-thru attached to it. We will be opening our next location early next year with opportunities to help open and run that location as well.

We look forward to meeting you and can see some of the responsibilities of the position below:

A General Manager (GM) is responsible for the overall operations, customer experience, sales performance, and execution of brand excellence in a store. The GM is responsible for maximizing the sales and profits of the store. The GM must maintain an exceptional level of customer service by developing strong store Team Members and Shift Managers.

• Understands and communicates the company’s mission and objectives.
• Provides the direction, leadership and communication necessary to achieve sales results and operating plan goals for the store. Ensures the store Shift Managers provide the same to the store team members.
• Achieves store quantitative objectives including: sales, labor COGS, shrinkage and expense management.
• Communicates all shift issues, concerns and needs to the DM or AGM.
• Responsible of maintaining operational excellence in each store.
• Responds to directives in an accurate and timely manner and ensures the same compliance of the store team.
• Recognizes and rewards outstanding performance of store team members
• Demonstrates exceptional leadership behaviors
• Other duties as assigned.

• Strives for the ultimate in store customer service experiences and impressions. Maintain excellent customer service metrics.
• Ensures stores have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
• Oversees the recruiting, hiring and training practices to ensure quality of store staff.
• Train store management teams to successfully handle service issues and intervenes when necessary.
• Motivates and mentors team members on providing customers with product suggestions and information.
• Educate and engage the community and store customers on all of Jamba’s products and services.

• Adheres to and has knowledge of all company policies and procedures.
• Maintains impeccable standards concerning store maintenance, housekeeping and supplies.
• Regulates the ordering of supplies in a timely and cost effective manner.
• Coach, counsel and direct Team Members. Lead the team in the execution of Jamba standards through Jamba On Stage to create an excellent customer experience. Provide performance feedback to Team Members
• Lead and manage shifts while acting as manager in charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions. Communicate clearly, concisely and accurately in order to ensure effective shift operations and the overall operations of the store.
• Follow all food safety, cash handling and operations procedures and policies and ensure that store team members are in compliance.
• Ensure that all team members have mastered the store stations, meeting the Jamba operating standards.
• Coordinate, manage and participate in off site program customer visits and deliveries

• Train and on-board new Team Members and Shift Managers on both front- and back-of-house procedures.
• Provide constructive performance feedback to all of the store team members.
• Responds to management performance thorough reviews and objectives.
• Recruit and maintain a pipeline of qualified team members to meet the store operations needs.

• Creates a store plan that supports the execution of regional and company store initiatives to achieve both operational excellence and business results. Follow up consistently to ensure accountability to plans.
• Utilize financial tools and analyzes financial reports to identify and address trends and issues in sales and performance.
• Provides the direction and communication necessary to achieve sales results and store operating plan goals.
• Possess expert knowledge of the store trade area and the community. Engage…