Cashier Supervisor

Cashier Supervisor Since 1978, Big Tool Box has been the family-owned hardware haven where “all the expertise is under one roof,” putting customer service at the heart of everything it does. Spanning five powerhouse categories—Ace Hardware and Tools for every nut, bolt, and power tool imaginable; the Rental & Repair Center to keep projects moving without breaking the bank; the Highlands Garden Center bursting with plants, soil, and green-thumb guidance;

the Lawn & Sprinkler Center for flawless outdoor irrigation and landscape solutions; and the Grillin and Chillin Center stocked with premium BBQ grills and all the accessories for perfect backyard cookouts—Big Tool Box remains the go-to destination for contractors, gardeners, grill masters, and DIYers alike.

Job Summary Lead the front-end team as the POS and cash-handling expert, owning training, scheduling, safe balancing, deposits, change orders, and delivering fast, accurate, and friendly checkouts every shift.

Ensure lines never exceed 2 customers, every drawer balances to the penny, and every cashier is confident, compliant, and customer-obsessed.

Full-time rotating leadership role with POS overrides, safe combination, and bank access.

Praise worthy customer service is our goal in every customer interaction.

Key Responsibilities

POS Mastery & Overrides Expert on POS: voids, no-sales, price overrides, coupon stacking, tax-exempt, manual SKU entry, gift card issues, rain checks.

Troubleshoot freezes, scanner failures, printer jams; reboot terminals and re-sync drawers in