Resident Chef

1 week ago Be among the first 25 applicants

This range is provided by Sur La Table. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$58,000.00/yr - $60,000.00/yr

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

Position Overview

The Resident Chef plays a key role in inspiring customers throughout every stage of their culinary experience by leading engaging cooking classes, fostering an enthusiastic and knowledgeable team, and overseeing the success of the in-store culinary program. This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, and build a high-performing culinary team.

Key Responsibilities

Leadership & Team Development

· Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.

· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture

· Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.

Customer Experience & Brand Representation

· Create a welcoming and inspiring environment that enhances customer loyalty.

· Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.

· Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.

· Remain knowledgeable by staying up-to-date on products, utilizing available training, and seeking additional resources as needed.

· Ensure exceptional customer experience by leading a customer-focused culture.

· Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty.

Sales & Business Performance

· Drive sales growth by developing and implementing strategies to enhance the culinary business.

· Analyze key performance metrics daily and leverage insights to optimize store performance.

· Ensure achievement of sales goals and financial targets through effective merchandising, marketing, and customer engagement.

Operations & Compliance

· Oversee daily store operations, ensuring compliance with company policies and procedures.

· Ensure adherence to health, safety, and food sanitation regulations

· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.

· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.

· Ensure store safety and cleanliness, addressing any maintenance needs promptly.

· Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.

· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

· Ability to communicate verbally and work cooperatively with associates and customers

· Ability to remain standing for up to 5 hours at a time

· Ability to move about the store coaching and directing associates and/or class participants while selling to customers

· The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.

· Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in…