SMB Retail to Business Account Execuitve, Business

Job Summary

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy and keeps with Comcast's touchstones.

Core responsibilities include:

• Assist with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services; promote bundled products to ensure the optimal solution for the customer.
• Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through prospecting activities, including cold calling, canvassing, customer referrals and partner relationships; focus on goal achievement and results-driven outcomes.
• Assist with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo; ensure a superior customer experience; maintain and build customer relationships to drive retention, and work with internal teams to ensure operational efficiencies and service levels meet or exceed expectations.
• Prepare sales and activity reports as required.
• Participate in out-of-the-office meetings with customers on a regular basis; demonstrate excellent verbal and written skills and skill in presenting, persuading, and negotiating.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Complete other duties and responsibilities as assigned.

• Understand and apply Comcast Operating Principles as the guidelines for how you perform your job.
• Own the customer experience—think and act in ways that put customers first, provide seamless digital options at every touchpoint, and transform them into promoters of our products and services.
• Be an enthusiastic learner, user, and advocate of our technology, products, and services, especially our digital tools and experiences.
• Win as a team—make big things happen by working together and being open to new ideas.
• Participate actively in the Net Promoter System by attending huddles, making callbacks, and helping elevate opportunities to improve customer experiences.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Act in the best interest of each other, our customers, investors, and communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Customer Focus
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Communication
• Critical Thinking and Problem Solving
• Resilience
• Professional Integrity

Base Pay: $48,048.00. Total Target Compensation (Base Pay plus targeted commission): $78,048.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Bachelor's Degree

—

0–2 Years

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.