Senior Commercial Account Manager Job Centennial area,Colorado USA,Sales

iGaming:

If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

iGaming:

Position Summary

Reporting into the Commercial Account Director or VP, Commercial US and sitting within the Light & Wonder (L&W) Commercial Team, the Senior Commercial Account Manager owns account management for an allocated portfolio of L&W's US accounts. This role has a strong understanding of iGaming operations, the supply of gaming products and services to operators, and the management of post-sale relationships. The Senior Commercial Account Manager is accountable for identifying revenue growth opportunities and executing joint objectives, strategies, and action plans to meet and exceed short- and long-term profitability goals for L&W within the United States, while mentoring more junior members of the account team.

Essential

Job Functions / Responsibilities

Build and manage close relationships with the allocated B2C operators of the L&W iGaming business, primarily based across the US but potentially including other regions within the Americas
Own the management of multiple clients in a professional and organized manner, including regular customer review meetings, managing backlogs of client requirements, and keeping clients up to date on L&W documentation
Ensure clients are taking full advantage of the L&W portfolio, including proprietary content and aggregated partner studios (SPARK & POWER)
Optimize L&W's games launch cadence, priority, and placement on client sites, collaborating with external and internal marketing teams to deliver marketing materials and digital assets and drive premium onsite positioning
Deliver client revenues in line with company forecasts and targets
Develop and lead new business initiatives with existing clients to extend revenues
Lead Q presentations with clients
Build trust and relationships with key client influencers and decision makers
Work with clients to compile data and insights to assess L&W product performance compared to competitors, including the effects of targeted campaigns and promotions
Up-sell existing clients on new products and premium offerings, broadening L&W's product footprint within their business
Liaise with the L&W Product and Development Teams as well as other internal departments to effectively respond to clients' inquiries and concerns, and communicate feedback on client requirements, preferences, and value-adding features
Represent L&W and the Commercial Team within the wider online iGaming industry with professionalism and know-how
Provide guidance and informal mentorship to Commercial Account Managers supporting the portfolio
Maintain strong working knowledge of L&W's internal protocols and operate with a high level of efficiency within the role

Qualifications

Education: Bachelor's degree in Commerce, Business Administration, or equivalent relevant experience

Qualifications

Required Experience:

A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
Experience with in a technology/digital business (gaming preferred) with a passion for the online gaming industry
Experience with in the iGaming industry and commercial space is preferred
Experience supporting key accounts and a proven track record of growing an existing business portfolio, and achieving and exceeding established revenue targets
A record of developing strong working relationships with executives, peers, and associates

Knowledge, Skills, & Abilities

Excellent communication skills
Ability to work independently and possess strong organizational and time management skills
Proven competence in negotiating, with a great deal of experience managing B2B clients and working under contractually…