Enterprise Sales Engineer

Enterprise Sales Engineer at Datadog

About the role This position involves partnering with sales teams to demonstrate the value of Datadog's platform and how it addresses significant technical and business challenges for clients. You will guide customers through technical evaluations and successful adoption of our solutions.

Key facts

Location:

Colorado, USA, Remote Engagement:
Full-time Team:
Sales

• Lead the technical aspects of sales opportunities, working alongside Account Executives from initial contact through to closing.
• Conduct customer discussions to understand their technical hurdles, business objectives, and desired outcomes, then design appropriate Datadog solutions.
• Present product demonstrations, technical overviews, and training sessions that highlight how Datadog's features achieve customer goals.
• Manage the entire process for technical proof-of-value engagements, including defining use cases, setting success metrics, creating project timelines, and ensuring all parties adhere to the plan.
• Build relationships with key technical contacts within customer organizations to foster advocacy and internal support for Datadog.
• Contribute to product development by sharing customer feedback and technical insights with engineering and product teams.
• Maintain accurate records of customer interactions, deal progress, and activities within relevant systems.
• Cooperate with Product, Support, and Go-to-Market teams to resolve customer issues and meet their technical requirements.

• A minimum of 5 years of experience in a Sales Engineering, Solutions Engineering, or similar technical customer-facing role within enterprise settings.
• Demonstrated ability to communicate effectively with diverse audiences, including technical staff, business stakeholders, and executives.
• Experience with public cloud platforms (AWS, Azure, GCP), Kubernetes, Application Performance Monitoring (APM), security concepts, developer experience, and observability principles.
• Strong aptitude for consultative problem-solving and customer engagement.
• Capacity to manage multiple projects and priorities in a dynamic work environment.
• A proactive approach to learning and adapting to new technologies, including AI tools.
• Willingness to travel for customer engagements as required.

• Familiarity with Datadog's specific product suite.

• Public Cloud (AWS, Azure, GCP)
• Kubernetes
• APM/Tracing
• Security
• Developer Experience
• Observability

• Salary range: $118,000 - $157,000 USD per year.
• comprehensive healthcare
• dental
• parental planning
• mental health support
• 401(k) with match
• paid time off
• fitness reimbursements
• discounted employee stock purchase plan
• Visa sponsorship is not available for this role.