Customer Service​/Call Center

Customer Service / Call Center Representative

Five Star Chrysler Dodge Jeep Ram Warner Robins is hiring a Customer Service / Call Center Representative

No Cold Calls!!

No Sales Calls!!

Must provide great customer service

Hourly plus Monthly Bonuses

Full Time with Excellent Benefits

Responsibilities and

Qualifications:

• Answer inbound calls from our own service customers and set appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Follow up with customers as needed to reset any missed appointments
• Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize our computer tracking system daily.
• Previous Customer Service experience a plus!
• Excellent computer skills a must
• Valid Driver's License required

Benefits:

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short & Long Term Disability Insurance
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.