Fuel​/Lubricant Account Manager - FS - NW Iowa Territory

PURPOSE AND SUMMARY STATEMENT

The Fuel and Lubricants Account Manager is responsible for growing existing energy accounts and securing key accounts/new business growth opportunities, selling at all levels of management, and building long-term relationships with stakeholders. Driving sales and business development productivity across all markets but not limited to expanding into other markets that are beneficial to the company.

• Accountable for sales and marketing of all Fuel, Propane, and Lubricants products within the assigned territory.
• Keep pace with industry trends & market updates through specific industry publications.
• Manages relationships with new and existing customers.
• Understand customer needs and provide innovative ideas for technical/sales strategies.
• Maintain accurate records of sales activity, customer interactions, and pipeline in the company's CRM system.
• Provide regular sales reports and updates to leadership (weekly, monthly, quarterly)
• Develop sales at a measured pace consistent with product growth plans that generate profitable sales.
• Host or support customer training on product use, safety procedures, seasonal buying, and bulk tank maintenance.
• Proactively help customers plan for seasonal needs or supply disruptions.
• Responsible for meeting sales goals as established by the supervisor.
• Ensures profitable sales growth through target marketing, competitive analysis, and risk management.
• Co-development/service of account retention strategies.
• Co-development of sales plans, implementation of programs consistent with corporate guidelines.
• Identifies additional opportunities for expansion of the product portfolio.
• Work internally with the management team, customer service, and finance to ensure customer expectations are met, sales are closed, and/or new customers are set up.
• Assumes the lead in working through customer issues to determine root causes and solutions, ensuring customer satisfaction.
• Provides value-added products, services, and recommendations to the customer base and prospects.
• Provides leadership for other sales team members.
• Promote service plans, tank monitors, and automatic delivery programs where applicable.
• Actively look for cross-sell and upsell opportunities.

• Conducts and assists with training and informational meetings.
• Monitor and report on competitor pricing, market moves, and customer shifts to inform strategic decisions.
• May assist with the development of the company budget by forecasting sales volumes, projected margins and expense items.
• Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
• Performs all other duties as assigned.

• Normally requires a bachelor's degree in marketing or acquired technical discipline and 2 years or more of related work experience to generate profitable sales in the assigned territory.
• Demonstrated essential abilities including business knowledge, collaboration, communication, customer focus, decision making, and skill development.
• Must have and maintain a valid driver's license and satisfactory driving record.
• May be required to travel independently and overnight.
• Ability to work extended hours as business conditions warrant.
• Prefer an understanding of GROWMARK agronomy and/or energy division products and services.
• Must be able to obtain and maintain applicable professional certifications associated with the energy industry (i.e. EMS, CPS, etc.).
• Occasionally exposed or required:
  • Extreme weather conditions (hot, cold, wet, etc.)
  • Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures
  • May be required to work at varying heights
  • Lift 51 - 70 lbs.
• Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.