Shift leader, Entertainment & Gaming

• Job Category Org:
  Store Assistant Manager

Domino's in Centerville is owned and operated by Stone Edge Enterprises, Inc. We are a small business that does business as Domino's. We offer multiple positions within our company, so feel free to inquire about any other positions we have available.

Summary

Supervise shifts and/or work areas in the operation of an Independent Domino’s Franchisee’s restaurant to ensure high quality products and customer service are delivered and restaurant profitability is maintained. Other responsibilities include the management of operations, including execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Job Duties and Responsibilities

• Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance.
• Ensure the team is quality and customer focused and build an atmosphere of teamwork, energy, and fun.
• Safely interact with customers at the store.
• Receive and process telephone orders.
• Handle sensitive and confidential customer information responsibly.
• Execute credit transactions and make bank deposits as necessary.
• Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with the team, and use feedback to improve operations and build brand loyalty.
• Communicate, train and promote quality standards to team members by utilizing all available tools.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Execute cash management duties.
• Assist in managing adequate inventory levels to minimize loss.
• Perform arithmetic operations accurately and quickly.
• Make correct monetary change.
• Use motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Enter orders using a computer keyboard or touch screen.
• Operate all equipment and clean equipment and facility daily.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler. Take inventory and complete associated paperwork.
• Prepare product.
• Operate motor vehicle safely.

• Understand a team‑based environment involves being able to coach and be coached.
• Create and maintain perfect product and store image.
• Have a valid Food Handler Permit.
• Having experience is a plus but not mandatory.

Standing

• Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas with work surfaces height between 36" and 48".

Walking

• Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Paperwork is normally completed in an office at a desk or table.

Lifting

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds and dimensions of up to 3' x 1.5".
• Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, approximately 12 pounds per tray.
• During delivery, carry pizzas and beverages while performing walking and climbing duties.

Pushing

• Move trays placed on dollies.
• A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing

• Team members must occasionally navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• During the delivery of product, navigation of five or more flights of stairs may be required.
• Forward bending at the waist is necessary…