Retail Banking Staffing Coordinator

Retail Banking Staffing Coordinator

This position will work out of our Centerville, UT office.

• Create schedules for retail branches and manage a group of Retail Support employees who cover for branch employee turnover, leaves, etc.
• Work directly with branch managing staff and regional leadership to create branch schedules on a weekly basis.
• Act as the point of contact for same day call outs and working with regional presidents on staffing strategies.
• Directly oversee a team of Retail Support employees for the area they manage.
• Provide ongoing sales coaching and development support, reinforcing referral behaviors and strong customer engagement practices.
• Partner with branch and regional leadership to identify staffing gaps, skill needs, and succession considerations, contributing to proactive workforce planning.
• Support the preparation and readiness of Retail Support employees to effectively perform branch operational and cash handling responsibilities when deployed.
• Maintain awareness of operational activity to identify potential compliance or process risks, escalating concerns as appropriate.
• Be responsible for approving timecards expenses.
• Perform other responsibilities, assignments, and projects as assigned.

• Requires a High School diploma or Equivalent and 1+ years of banking, bank operations, or other directly related experience.
• A combination of education and experience may meet job requirements.
• Working knowledge of banking, branch operations, and accounting principles.
• Ability to manage, supervise, and coordinate schedules for Retail Support employees.
• Strong organizational, problem resolution, client and employee relation, and communication skills, both verbal and written.
• Knowledge of staffing software including spreadsheet, word processing, etc.
• Ability to coach employees on service and sales behaviors while maintaining strong operational and compliance standards preferred.

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products