Automotive Sales & Customer Experience Specialist
Listed on 2026-05-04
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Sales
Automotive Sales, Ecommerce
About Us
Dave’s Auto Center & Dave’s Engines is a fast‑growing, family‑owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full‑service repair, diesel and gas engine building, and a rapidly expanding online parts store.
We pride ourselves on craftsmanship, transparency, and real‑world expertise—backed by a strong social media presence that reaches millions of customers nationwide.
Position OverviewWe’re looking for a driven, knowledgeable, and customer‑focused team member to join us full‑time in‑shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e‑commerce operation.
You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.
Key Responsibilities- Answer incoming phone calls, emails, and live chat inquiries
- Educate customers on automotive, diesel, and engine‑related parts and services
- Sell engines, performance parts, and product lines (in‑store and online)
- Assist walk‑in customers and provide a high‑level in‑person experience
- Pull parts from inventory and coordinate order fulfillment and shipping
- Process and manage online orders through our Shopify store
- Work closely with technicians and advisors to ensure accurate recommendations
- Maintain organization in parts inventory and shipping areas
- Help create a smooth customer journey from inquiry to completed sale
- Strong communication skills (phone, in‑person, and written)
- Basic to intermediate automotive knowledge (diesel knowledge is a big plus)
- Sales‑oriented mindset with the ability to educate—not just sell
- Organized, detail‑oriented, and able to multitask in a fast‑paced environment
- Comfortable with computers, order systems, and online platforms
- Team player with a strong work ethic and positive attitude
- Be part of a growing automotive brand with a large online presence
- Work directly with real builds, real customers, and real products
- Opportunity to grow with both in‑shop and e‑commerce operations
Fast‑paced, hands‑on environment with a strong team culture - Competitive pay based on experience + performance opportunities
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