Senior Functional Consultant - Revenue - Success Plans

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it.

Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun‑drenched optimism and drive. Whether you’re building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back.

In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

The Workday Success Plans Team are all about our customers and their post Go‑Live journey – we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.

Would you enjoy learning new things in a fast‑paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers?

The Workday Success Plans team works directly with customers through targeted micro‑consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will assist customers with how‑to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, you will share your experience, identify key considerations, and highlight standard methodologies.

• Conduct research to ensure understanding of customer questions and related Workday concepts.
• Deliver small‑scope consulting in response to customer requests; provide configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Communicate responses and value to customers clearly and effectively.
• Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Provide one‑on‑one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keep up to date with industry practices and engage customers on those topics.
• Help drive the creation of new programs to accelerate customer feature adoption.

• Office Hours to conduct appointment‑based consulting engagements providing guidance and product expertise to customers.
• Perform configuration and business requirements reviews with detailed deliverables highlighting opportunities for optimization.
• Provide one‑on‑one customer configuration designs.
• Deploy full deployment of Workday features.

• 5+ years of functional experience in revenue software solutions or systems.
• 5+ years of experience with Workday deployments and financial systems.
• 3 years of software consulting experience.

• Workday Certification, or ability to certify in at least one of the following:
  Contracts to Cash.
• Ability to gain a thorough understanding of Workday concepts as new features are released.
• Ability to distill complex concepts into understandable presentations for…