Public Information Clerk Bankruptcy Court

Job Summary

The United States Bankruptcy Court for the Eastern District of New York is accepting applications for the position of Public Information Clerk. The incumbent performs a variety of duties, including receiving and maintaining court files in compliance with federal and local rules and procedures. The incumbent performs customer service and cashier duties, provides procedural information, and collects court fees.

Answer and route incoming calls, prepare case files for tracking and assist the public in the use of computerized databases.

Receive and review incoming documents to determine conformity with appropriate fees received over the counter and through the mail.

Secure funds in cash register, balance cash drawer at the end of the day, and process credit card payments for filed documents.

Educate filers on proper national and local filing requirements and assist with the preparation of educational material for Pro Se filers.

Provide basic information to the public, bar, and the court.

Sort, classify, and file case records. Maintain integrity of the filing system by monitoring proper access of records for court personnel, attorneys, and others. Certify court documents, and create and process new case files.

Perform case management work; review filed documents to determine conformity and take appropriate action, and follow up with the rules, practices, and filing requirements.

Docket Pro Se filed documents, calendar documents, and miscellaneous documents. Accept appropriate documents, assign case numbers, open cases in the case management system and docket initial case opening events.

Oversee and docket documents submitted through the Pro Se Electronic Document Upload Program. Process and manage cases filed through the Electronic Self-Representation (eSR) program.

Create electronic log notes of proceedings, including participants involved in court proceedings. Review transcripts submitted by agencies to ensure they meet the court’s format standards.

Prepare case files and audio recordings to fulfill transcript requests, verifying that all necessary materials are properly compiled for transcription. Arrange for and monitor the timeliness and accuracy of the transcript being received from the transcriber and deliver to the appropriate parties.

Manage cases from opening to closing. Docket all signed orders. Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record. Make corrections to the case record to comply with local and national procedures. Ensure that all case files and related information are in progression. Process notices of appeal and appeal-related documents. Perform quality control on attorney-docketed entries.

Retrieve, open and distribute mail. Log checks received in the Mail Tracking System. Verify and process checks received by mail.

Perform other duties as assigned.

• High school diploma or equivalent required; a four‑year college degree preferred.
• Minimum of two years of relevant work experience required, with legal or court experience a plus.
• Proficient computer skills with a demand for accuracy and quality assurance.
• Exceptionally strong communication skills with frequent contact with a wide variety of individuals within and outside the Judiciary.

• One year of specialized experience, including progressive responsible clerical work requiring application of clerical procedures and routine use of keyboard skills.
• Desirable knowledge of Bankruptcy Code and Rules, Microsoft Word, Excel, Adobe Acrobat, Internet browser, and regular use of scanning equipment.
• Position requires a mature, self‑motivated person with a professional attitude, team player, dependable, detail oriented, and able to work in a multitasking, fast‑paced environment.

Must possess excellent oral, written, and interpersonal communication skills.

• Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship.
• The Federal Financial Management Reform Act requires direct deposit of federal wages.
• Judiciary employees serve under “Excepted Appointments” and are considered “at will.”
• The Court requires employees to adhere to the Code of Conduct for Judicial Employees.

Successful candidates must complete an Office of Personnel Management background investigation including an FBI National Criminal History Fingerprint check. Employment will be provisional, pending a favorable suitability determination based on the results of the background investigation. Employment references may be checked prior to a job offer.

The United States Bankruptcy Court offers an excellent working environment. Court employees are covered by the Court Personnel System and are entitled to benefits listed on the United States Courts.

The U.S. Bankruptcy Court is an Equal Opportunity Employer.