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Guest Experience Leader – Front Desk & Reception

Job in City Of London, Central London, Greater London, England, UK
Listing for: Imperial London Hotels Limited
Full Time position
Listed on 2026-02-14
Job specializations:
  • Hospitality / Hotel / Catering
    Front Desk/Receptionist, Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City Of London

A family-run hotel company in Bloomsbury is looking for a Reception Manager to ensure exceptional guest experiences and lead a dedicated front desk team. Responsibilities include managing guest complaints, scheduling staff, and providing training to new hires. Candidates should have prior experience in hotel front office management and strong leadership skills, as well as good knowledge of Microsoft and reservation systems.

The role offers various employee benefits, including holidays and discounts.
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