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Guest Experience Director — Luxury Hospitality
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-03-02
Listing for:
The Ned
Full Time
position Listed on 2026-03-02
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A luxury hotel in London is seeking a Head of Guest Experience to lead the Guest Experience Centre. The role involves managing guest interactions, overseeing reservations, and enhancing guest satisfaction. Candidates should have at least 2 years in a customer-service lead role within a 5-star luxury setting, excellent leadership skills, and familiarity with hospitality management systems. The position offers a salary of up to £48,000/year, diverse benefits, and opportunities for professional growth.
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