Night Porter

Night Porter

Opening in Autumn 2026, Hyde & Seek will join Marriott’s Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswater’s bohemian spirit, a local oasis for those who love creativity, character, and connection. We’re building a team of curious, confident individuals who love to delight, dare, and discover.

People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary.

Are you up for the challenge?

It’s an exciting time to join us as a Night Porter.

• Be the reassuring overnight presence of Hyde and Seek Hotel, ensuring guests feel safe, welcomed, and genuinely cared for throughout the night.
• Act as a hands‑on support for the Front of House team, delivering intuitive, timely assistance that reflects a strong people‑first mindset.
• Provide seamless porter and concierge‑style support, including luggage assistance, room deliveries, guest requests, and general Front of House support with care and attention to detail.
• Maintain a visible and approachable presence in all public areas, creating a calm, welcoming, and well‑managed environment throughout the night.
• Support late arrivals and early departures, working closely with Night Reception to ensure a smooth and effortless guest journey.
• Respond to guest needs quickly and thoughtfully, always aiming to exceed expectations through attentive and personalised service.
• Act with integrity and responsibility in handling guest belongings, hotel property, and all operational procedures.
• Monitor public areas throughout the night, supporting a safe, secure, and well‑presented environment across Hyde and Seek Hotel.
• Represent Hyde and Seek Hotel with professionalism, warmth, and pride, acting as an ambassador of its personality and values.

• Experience in a Night Porter, Concierge, or Front of House support role within a hotel environment.
• A calm, confident, and reliable presence who naturally puts people first in every interaction.
• Strong attention to detail, ensuring guest requests, deliveries, and service moments are handled with care and accuracy.
• Comfortable working overnight shifts, maintaining consistency, focus, and professionalism throughout the night.
• Physically capable and willing to assist with luggage and light operational tasks.
• Organised and adaptable, able to prioritise effectively in a calm but important operational environment.
• A true ambassador for Hyde and Seek Hotel, bringing care, character, and consistency to the overnight guest experience.

• Competitive salary
• Discounts on hotel rooms and food and beverage worldwide
• Learning and development opportunities
• Recommend a friend bonus
• Wage stream financial wellbeing program
• Recognition programs
• Wellbeing programs
• Free meals whilst on duty
• Employee assistance programme
• 28 days paid holiday per year (inclusive of bank holidays)
• Team building events
• Monthly Employee Appreciation Lunch
• Paid birthday off and so much more!

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

The Immersive Hospitality Management is an equal opportunity employer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010).