Back of House Manager

Back of House Manager,Backof House

39hours, 5 days

We’relooking for a
Back of House Manager
to join our
Back of House
team.

Are you a master of craft?

Do you thrive in a team that succeeds together,demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residenceslocatedin prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilstrepresentingthe very cutting-edgeof luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address.

It’sanother world; aworld oforientalluxury and the most attentive service. A worldthat’sall about our guests.

• Lead and manage the Back of House team, ensuring high productivity, excellent performance, and compliance with hotel standards.
• Oversee the cleanliness, hygiene, and organisation of all Back of House areas, ensuring full compliance with health, safety, food hygiene, and HACCP standards.
• Manage staffing operations, including rota planning, team training, inductions, and performance management tomaintainan engaged and high-performing team.
• Coordinate with operational departments, including Kitchen, Banqueting, and Engineering, to ensure smooth day-to-day operations andtimelyresolution of maintenance and equipment requirements.
• Manage Back of House resources and budgets, including stock control, purchase orders, equipment management, and contractor relationships to support efficient operations.

As a
Back of House Manager,you will be workingon arotatingshift basis,Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening shifts(including weekends and bank holidays),so flexibility isrequiredwhereapplicable.

Tobeasuccessful
Back of House Manager
candidate
, youmust have a collaborative attitude, excellentcommunicationskillsandpreviousexperience supervising othersin a similar 5-star luxury environment.

• Learning& Development. Your success is our success. We craft unique learning and developmentprogrammesfor various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do,it’simportant to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. TheMOstayprogrammeoffers complimentary nights and additionally attractive ratesonrooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellnessprogrammesare offered to all our colleagues,globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Access to discounts and deals with over
  500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount on property
• Special MOdiscountedrate atAnytime
  
  Fitness gyms across the world (£30 per month or £300 per annum)
• Complimentary Westfield Healthcare  cashplan,children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• Friends & Family hotel rate andSpa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• £750recruitment referral bonus
• Freemealson duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Subsidized podiatry sessions with our incredible Bastien pedicurists
• Free Life Assurance benefits whilst in service
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social,wellbeing, charity, and sporting events throughout the year

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values…