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Luxury Customer Experience Manager – Knightsbridge

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Chartwells Independent
Full Time position
Listed on 2026-07-23
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 34200 - 41800 GBP Yearly GBP 34200.00 41800.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

Eurest is seeking a Customer Engagement Manager for Knightsbridge to champion the guest journey across a prestigious luxury department store hospitality operation. You will lead the customer experience, build lasting relationships and ensure every interaction reflects the high standards of Eurest and the client.

In this role you will gather feedback, drive engagement initiatives and work with cross-functional teams to deliver memorable service experiences, shaping a culture of hospitality and

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