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Immersive Host: Story-Led Guest Journey
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-07-27
Listing for:
Harrods
Full Time
position Listed on 2026-07-27
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Location: City of Westminster
Harrods is seeking an Immersive Experience Restaurant Host in London to create a warm, theatrical welcome and guide guests through a story-led hospitality experience from arrival to departure. The role is fixed term for 12 months, based in our Knightsbridge store, delivering moments of surprise and delight.
You will own the customer journey, manage bookings and queues, and collaborate with FOH, dining, retail and kitchen teams to sustain a high-energy experience that feels personal and memorable.
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