Assistant General Manager

DESCRIPTION

We are BVC Hospitality, the team behind some of London's most loved and innovative hospitality brands, including NAC, 74 Duke, Le Cafe NAC, Crème, and Supernova. With locations in London, Paris, and the Middle East, we are known for creating globally recognised dining destinations rooted in creativity, operational excellence, and a genuine love of hospitality.

As we continue to grow, we are looking for a dynamic and experienced Assistant General Manager to join our family.

As Assistant General Manager, you will be a hands-on leader in the daily running of the restaurant, supporting the GM across all departments. You'll help manage a high-performing team, uphold service standards, and ensure a smooth, efficient, and guest-focused operation - morning to night.

This is a key leadership role for someone who thrives in a fast-paced, detail-oriented environment, with a proven background in premium or high-volume hospitality, looking to build a rewarding career with BVC Hospitality.

• Support the General Manager in all areas of day-to-day operations
• Maintain and enhance service excellence, product quality, and overall guest experience
• Lead and motivate FOH teams, ensuring training, development, and accountability
• Actively engage with guests, resolving issues promptly and professionally
• Oversee rotas, shift planning, and team deployment to ensure optimal coverage
• Help manage supplier relationships, stock control, and ordering
• Maintain high standards in cleanliness, hygiene, and health & safety compliance
• Collaborate with kitchen and BOH teams for smooth operational flow
• Contribute to marketing initiatives, promotions, and events

• 2+ years in similar role within a high-volume restaurant
• Guest-first mindset with a deep understanding of hospitality excellence
• Proven leadership and people management skills, with a natural ability to inspire teams
• Excellent problem-solving, decision-making, and communication abilities
• Detail-oriented with high standards for service, presentation, and team performance
• Thrives in fast-paced, high-energy environments
• Right to work in the UK

• Competitive salary with opportunity for performance-based bonuses
• Career development with access to BVC Hospitality's growth
• Complimentary meals on shift
• Generous 50% employee discount across all BVC Hospitality brands
• Access to exclusive hospitality discounts via CODE app membership
• Enhanced benefits including company sick pay, maternity/paternity leave, holiday pay
• A dynamic, collaborative team culture rooted in creativity, diversity, and respect
• Recognition for long service and standout performance

Be part of something bold, globally recognised, and exciting. Join BVC Hospitality and help shape the future of our industry.

Compensation:
Competitive salary