Reservations & Guest Experience Lead
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-08-10
Listing for:
Hawksmoor
Full Time
position Listed on 2026-08-10
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Event Management & Planning
Job Description & How to Apply Below
Hawksmoor is seeking a Reservations Manager to lead the reservations and host function, ensuring every guest journey is smooth from first contact to seating. This hands-on role sits at the heart of the restaurant, with time on the floor to welcome guests, manage flow and support the team while also overseeing reservations systems and standards.
You will partner with the General Manager and FOH leadership to optimise covers, manage VIP bookings, and maintain exceptional guest experiences under
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