Head of Guest Experience & Workplace Operations
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-08-15
Listing for:
The Fidelis Partnership
Full Time
position Listed on 2026-08-15
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Hotel Management, Hospitality & Tourism, Guest Services
Job Description & How to Apply Below
The Fidelis Partnership is seeking a Group Reception Manager and Workplace Experience Lead to set and maintain standards across reception, meeting room management, hospitality, and events. You will develop SOPs, manage contracts, and drive best-in-class service across all UK locations.
Key focus on team development, HSSE compliance, visitor experience, and high-level event coordination, with a five-star service mindset and cost-aware supplier management.
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