Hospitality Supervisor

We are looking for an experienced and highly organised Hospitality Supervisor to join the team at a flagship site in Kings Cross. This is a fast-paced, high-volume environment where no two days are the same. The successful candidate will be confident managing multiple events simultaneously, handling last-minute changes and maintaining exceptional service standards. Events range from simple tea and coffee drops to high-profile CEO and VP receptions, formal dinners and corporate hospitality.

You will work as part of a team of 10, including an Events Manager, two Assistant Managers, another Supervisor, four CSAs and a Kitchen Porter.

• Supervising the day-to-day hospitality and events operation across the site.
• Supporting the delivery of a high volume of events, from small meetings and coffee breaks to VIP receptions and formal dinners.
• Coordinating and supervising events from set-up through to completion.
• Managing multiple events and priorities simultaneously in a busy environment.
• Responding quickly and professionally to last-minute requests and changes.
• Ensuring consistently high levels of service and presentation.
• Working closely with the Events Manager, Assistant Managers and wider hospitality team.
• Supporting the team during busy periods and leading by example on the floor.
• Assisting with events across different London sites when required.
• Working flexibly and supporting overtime when required, with all overtime paid.

• At least 2 years’ experience in a Hospitality Supervisor or similar role within a busy corporate, events or high-end hospitality environment.
• Candidates with 1 year of relevant experience will also be considered if they can demonstrate strong potential.
• Experience working in a high-volume events environment is essential.
• Confident managing multiple events and competing priorities.
• Excellent attention to detail and a proactive, hands-on approach.
• Comfortable dealing with last-minute changes and demanding requirements.
• Strong communication and team leadership skills.
• A professional and polished approach when working with senior stakeholders, including CEOs and VPs.
• A genuine passion for delivering outstanding hospitality and guest experiences.
• Flexibility to work across London when required.

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and My Learning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia,  and many more
• Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families