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Reception Manager: Guest Experience Leader

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Hotel Indigo - Reception
Full Time position
Listed on 2026-08-17
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Salary/Wage Range or Industry Benchmark: 42000 - 52000 GBP Yearly GBP 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

Criterion Hospitality is seeking a passionate Reception Manager to lead the Front Office Team at its London properties. You will steer day-to-day operations of the reception, ensuring exceptional guest experiences from arrival to departure with energy, organisation and warmth.

In this role you will develop your team, manage rotas, monitor performance, and collaborate with other departments to exceed guest expectations while maintaining compliance with health and safety protocols.

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