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Guest Experience Lead – Front Office
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-08-19
Listing for:
Firmdale Hotels PLC
Full Time
position Listed on 2026-08-19
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Firmdale Hotels PLC invites applications for a Front Office Supervisor at Dorset Square Hotel. You will lead the front desk team, manage guest check-ins/check-outs, and ensure exceptional service with warmth and professionalism.
The role emphasizes proactive guest care, team leadership, and a polished presentation in a busy luxury hotel environment. We offer a competitive hourly rate, inclusive of service charge, along with health benefits, meals on shift, flexible scheduling, overtime pay for
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