Catering Supervisor

This is a key role supporting the day-to-day delivery of hospitality services, with responsibility for coordinating bookings, supporting the team and ensuring consistently high standards of food quality, customer service and presentation. You'll work closely with management and the wider hospitality team to ensure customer requirements are met and every meeting, event and hospitality booking is delivered professionally and efficiently. What you'll do:

• Supervise and support the hospitality team, ensuring consistently high standards of food quality and customer service
• Coordinate meeting room and hospitality bookings, ensuring requests are managed efficiently and responded to promptly
• Support the day-to-day operation, including stock management and labour control
• Ensure customer requirements and expectations are consistently met and exceeded wherever possible
• Brief team members on hospitality bookings and events, ensuring everyone understands the required service standards
• Support the training and development of team members, providing refresher training where required
• Carry out regular checks of meeting rooms to ensure they are clean, tidy and correctly set up
• Ensure staff presentation, uniforms and professional standards are maintained
• Promote a positive, professional and can-do approach across the team
• Ensure food and beverage handling and storage complies with all relevant hygiene requirements
• Work closely with management and other teams to ensure a seamless hospitality service
• Support evening events when required
• Previous experience in a hospitality, catering or similar supervisory role is essential
• Proven ability to deliver a high level of customer service in a professional environment
• Experience coordinating hospitality, meeting room or event requirements is desirable
• Strong organisational skills with the ability to manage multiple priorities
• Excellent attention to detail and a commitment to high service standards
• Good working knowledge of Microsoft Office, including Word, Excel and Power Point
• Excellent written and verbal communication skills
• Ability to work confidently both independently and as part of a wider team
• A self-motivated, flexible and proactive approach
• Professional presentation and a positive attitude towards customers and colleagues
• Full uniform and training provided
• 20 days annual leave, increasing with service
• 24hr virtual GP service
• Employee Assistance Programme
• Company pension scheme
• Cycle to Work Scheme
• Eye care vouchers
• Access to Sodexo's wider employee benefits package

Please note:

The role is primarily Monday to Friday, with occasional evening work required to support hospitality events and business requirements.

Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.