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Head of Guest Experience & Service Excellence
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-08-26
Listing for:
Rapport
Full Time
position Listed on 2026-08-26
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services
Job Description & How to Apply Below
Rapport Guest Services in the City of London is seeking a Service Excellence Manager to lead our award-winning front-of-house team. You will inspire colleagues, nurture guest relationships and push the service beyond expectations on a daily basis.
This full-time role runs Monday to Friday, 40 hours per week, with a generous salary of £45,000 per year plus a performance bonus. You will work on-site with a prestigious client and have access to Rapport benefits designed to support wellbeing and
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