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Guest Experience Concierge — Reception & Reservations

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: Ottolenghi ROVI
Full Time position
Listed on 2026-08-28
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23000 - 29000 GBP Yearly GBP 23000.00 29000.00 YEAR
Job Description & How to Apply Below
Location: City of Westminster

Ottolenghi ROVI on Wells Street seeks a warm, professional Reservations Host to manage incoming inquiries and bookings, maintain accurate records in the reservations system, and communicate with guests by phone, email, and in person.

You’ll coordinate with front-of-house and kitchen teams, handle special requests, and support administrative tasks to keep daily service running smoothly. Previous reception or reservations experience in hospitality and strong communication are essential.

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