Porter, Hospitality ​/ Hotel ​/ Catering

COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.

COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

We're on the lookout for a Porter who is committed to excellence, thrives in a team setting, and is passionate about delivering exceptional guest experiences.

As a Porter
, you will play a key role in providing an efficient, polite and courteous service on arrival and departure of guests in the Hotel, helping carry their luggage in/out of the hotel and to/from their rooms

• Worldwide discounts at all COMO Hotels & Resorts including Family & Friends discounted rates.
• 3 complimentary nights per year at any COMO Hotels & Resorts; worldwide.
• Discounted dining rate at Nobu London and Labombe by Trivet.
• Service Charge on top of your monthly salary payment.
• Company Sick Pay.
• 28 paid days holiday per year, increasing with service.
• Earn up to £450 through our Recommend a Friend scheme.
• Career development and growth opportunities.
• A calendar of wellness & engagement activities.
• Access to our Employee Assistance Programme which includes financial advice and mental health support.

• Greeting and assisting guests on arrival and departure.
• Delivering and collecting luggage and assisting with the delivery of guest requests.
• Taking and delivering room service orders.
• Assisting with guests requests in the front lobby area.
• Ordering and delivering newspapers, housekeeping and valet duties.
• Ensuring the lobby area is kept clean and up to high standards.

• Previous experience as Luggage Porter / Porter in luxury hotel setting.
• Excellent social interaction and communication skills.
• High level of organisational skills.
• Proactive approach with self driven attitude and a team spirit.
• Excellent spoken and written English.
• Flexible with tasks carried out and shifts worked as part of the rota covers 24 hours over 7 days.

At COMO, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. We pride ourselves on having a safe space for people to visit and work.