Senior Deputy Manager

6 Old Queen Street, London, SW1H 9HP
, UK

Senior Deputy Manager – Old Queen Street Café

In the heart of historic Westminster, Old Queen Street Café is a British brasserie offering refined food in a relaxed, elegant setting. Located moments from Parliament, we serve as a space to debate the news of the day within a beautifully restored townhouse, featuring a 50-cover restaurant, events space, and private members' club.

Lantana leads the creation and delivery of this unique hospitality experience on behalf of our client, political and cultural magazine UnHerd.

We are now looking for an Assistant General Manager to join the leadership team. This is a senior role for someone commercially aware, operationally sharp, and confident in taking ownership of a high-performing site.

What You’ll Be Doing

Acting as the right hand to the General Manager, taking full ownership of the business in their absence

Driving exceptional customer experiences through active engagement and elevated hospitality

Inspiring and developing your team through coaching, structured feedback, and clear expectations

Maintaining high operational standards across cleanliness, safety, and compliance

Ensuring all food and drinks are delivered to spec and with consistency

Building and maintaining a strong day-to-day relationship with our client, ensuring clear communication and seamless delivery of expectations

Owning the operational delivery of events and private dining, from planning through to execution, ensuring smooth service and maximising revenue opportunities

Leading the team to confidently deliver high-quality events, setting clear briefs, managing timings, and maintaining standards throughout

Supporting recruitment, onboarding, and ongoing training to build a confident, capable team

Preparing and leading for high-demand services, events, and large bookings

Driving sales through strong shift leadership, upselling, and team focus on items per cover

Supporting stock control and cost management to deliver strong gross profit, minimising waste and shrinkage

Monitoring labour and flexing the rota to maintain productivity targets

Ensuring accurate reporting and adherence to all financial procedures

What We’re Looking For

Proven experience in a management role within a quality, event driven, high-volume hospitality environment

Strong leadership presence with the ability to motivate and develop a team

Commercial awareness and confidence in managing costs, labour, and sales performance

High attention to detail and commitment to operational excellence

A genuine passion for food, drink, and hospitality

Someone who takes ownership, solves problems proactively, and raises standards

What We’ll Be Doing In Return

Supporting your development into a senior leadership role within the business

Providing structured training and progression opportunities

Serving team meals from our menu

Offering 50% discount across our restaurants

Giving an additional day off for your birthday

Providing an annual CODE app subscription

Enrolling you into the Hospitality Action support programme

Celebrating success through team events and socials

You must have the right to work in the UK to apply.

Lantana is proud to be a London business and is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and are happy to provide support throughout the application process where needed.

• Do you have experience in a similar role?