Guest Services Manager
Listed on 2026-09-22
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Hospitality / Hotel / Catering
Guest Services, Hotel Management
Guest Services Manager - London | Temporary Opportunity paying weekly
We're looking for an experienced Guest Services Manager to join a stylish hotel in London on an interim basis. This is a fantastic opportunity for a confident hospitality professional with strong leadership skills to support the Front Office Manager, lead the team and make a real impact on the guest experience.
Why apply for this Guest Services Manager role?Because you'll have the opportunity to step into a leadership position while enjoying:
- From £15 per hour, depending on experience
- Weekly pay - paid every Friday
- 40+ hours per week available
- Minimum 4-week assignment, with potential for longer
- Potential opportunity to move into a permanent position
- The chance to build your London hotel experience
You'll play a key role in maintaining high service standards and supporting the team across the hotel.
- Support the Front Office Manager with the smooth running of daily operations
- Lead the Reception team and ensure a seamless guest journey from arrival to departure
- Deliver warm, professional and personalised guest interactions
- Handle guest feedback, complaints and service recovery with confidence and empathy
- Monitor service standards across Reception and lobby areas
- Work closely with Housekeeping, Maintenance and F&B teams to ensure operational efficiency
- Coach, support and motivate team members through on-shift leadership
- Maintain accurate guest profiles, reporting and operational processes
- Represent the Hotel professionally while delivering an exceptional guest experience
We're looking for a proactive and confident hospitality professional who can lead by example.
- Minimum 2 years' guest service experience within the hotel industry
- Previous London hotel experience is desirable
- Strong leadership skills with the ability to motivate and support a team
- Excellent attention to detail and a genuine focus on guest satisfaction
- Essential Opera Cloud and Marriott brand experience
- Immediately available with no notice period or pre-booked holidays
Must have the right to work in the UKIf you're ready to take your next step as a Guest Services Manager in London, with the opportunity to gain valuable experience and potentially secure a permanent position, we'd love to hear from you.
Job Number │ GSMLON / INDFOH
Location │ London
Role │ Guest Services Manager
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