Gas Operations Supervisor

JR337:
Gas Operations Supervisor

Location:

Ealing, London

Salary:
Up To £58,233 Per Annum

First Military Recruitment is working in partnership with our reputable client who is seeking a Commercial Heating – Gas Operations Supervisor to join their team. The successful candidate will support and supervise a team of heating engineers, ensuring the safe, compliant, and efficient delivery of commercial and domestic heating maintenance, repairs, servicing, and installations. The role also involves monitoring performance, providing technical guidance, maintaining high customer service standards, and ensuring compliance with industry regulations.

• Supervise and support a team of heating engineers carrying out servicing, maintenance, repairs, and installations.
• Monitor engineer performance, KPIs, productivity, and first-time fix rates.
• Provide technical support, fault diagnosis, and identify training needs.
• Ensure PPM programmes, certification, and documentation are completed accurately and compliantly.
• Manage resources, stock levels, materials, and labour costs.
• Carry out site inspections, quality checks, and compliance audits.
• Liaise with clients, office teams, and management to ensure service delivery targets are met.
• Produce reports, estimates, and investigate technical or customer issues as required.
• Promote and enforce Health & Safety standards, delivering toolbox talks and ensuring compliance with Gas Safe regulations.

• ACS Gas qualifications (including CCN1, CENWAT, CKR1, CPA1 and associated commercial gas modules).
• Minimum 3 years' experience in a similar commercial heating/gas role.
• Previous supervisory or team leadership experience.
• Strong fault-finding and technical knowledge of gas heating systems.
• Full UK driving licence.
• Excellent communication, organisation, and customer service skills.
• Asbestos Awareness and IOSH Working Safely certificates (or equivalent).
• Ability to work independently and as part of a team while meeting deadlines.