Telephone Service Operative

We are looking for a hardworking, self-motivated individual to join our Delivery team as a Telephone Service Operative based out of our Dartford depot. This is a hands-on role supporting our NWP (New World Payphone) products, with responsibility for keeping equipment and services operating to the required standards and timescales.

You'll be responsible for your own dedicated round, covering a range of locations across Westminster and the surrounding areas. No two days will be the same, with work taking place across busy high streets, residential areas and rural locations. This is a physically demanding, outdoor role, and you'll be comfortable working independently, with your company van as your base.

Your day-to-day work will include repairing, testing, cleaning and installing telephone lines and payphone equipment, fault-finding and diagnostics, replacing components, carrying out site inspections, and installing or removing equipment. You'll also use handheld technology to record completed work, maintain the repair facility at the branch, and follow company health and safety procedures and instructions. Full training and ongoing support will be provided to help you get started in the role.

• Repairing, testing, and cleaning telephone lines
• Using handheld technology to record work
• Troubleshooting and diagnostics to determine the problem and provide a solution within a timely manner.
• Fault‑find and repairing/replacing component level parts on Payphone equipment, both on‑site and in the repair facility at the Branch depot.
• Conducting pre‑installation site inspections
• Installation and/or removal of equipment
• Have responsible for the NWP repair facility at the Branch Depot, including tidiness and storage of equipment and stock.
• Implementing and maintaining the Company's Health & Safety Policy at all times
• Implementing written and verbal instructions for the programming of NWP advertising equipment, both on‑site and in the repair facility at the Branch depot.

• A current UK driving licence with no more than 3 points is essential.
• Willingness to learn new skills in telephone maintenance
• Good computer literacy skills
• Excellent verbal and communication skills
• Ability to work productively, effectively and efficiently.
• Able to deliver under tight timescales, whilst maintaining attention to detail
• Ability to use Handheld technology
• Previous experience in a similar role is preferred

• Flexibility of working hours
• Independent working
• All your equipment, tools, uniform, and a work van are provided for you
• You have no commuter costs, so you'll save significantly on travelling to work
• A decent salary of £34,000 for a job that works for you
• We pay a quarterly bonus and a yearly bonus
• Christmas parties, summer BBQ's and lots of opportunity to socialise if you want to
• 25 days paid annual leave plus Bank Holidays
• Overtime opportunities
• Company pension up to 8%, life insurance and group income protection schemes
• Cycle to work scheme, travel season ticket loans and a whole host of discounts across 100s of retailers
• Full training and development plan

At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home

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