HIU Service Engineer

We're looking for a motivated HIU Service Engineer to help us deliver exceptional service across London's most innovative energy networks.

If you're ready to take your plumbing or heating career to the next level and want to be part of the UK's transition to a cleaner, greener future this is the role for you.

The HIU Service Engineer is responsible for carrying out planned preventative maintenance (PPM) on Heat Interface Units (HIUs) and Mechanical Ventilation with Heat Recovery (MVHR) systems across residential developments throughout London. The role is focused solely on servicing activities, ensuring equipment is maintained in accordance with manufacturer recommendations, contract requirements, and company procedures.

The engineer is typically scheduled to complete between 8-10 HIU or MVHR services per day, working independently to a planned programme of maintenance visits. Duties include conducting routine inspections, servicing components, identifying defects, recording asset information, producing accurate service records, and highlighting any remedial works required.

• Participation in an on-call rota.
• Reactive maintenance or emergency call-outs.
• Breakdown attendance.
• Fault diagnosis beyond service observations.
• Energy centre, plantroom, or district heating network maintenance.
• Major repairs, commissioning, or project work.

This role is therefore highly structured, with the engineer's primary objective being to complete scheduled services safely, efficiently, and to a high standard while maintaining excellent customer service within occupied residential properties. Success in the role is measured through service completion rates, quality of service records, compliance with maintenance procedures, customer experience, and the identification of potential issues before they develop into failures.

• Completing scheduled servicing of Heat Interface Units in accordance with the servicing procedure
• Providing reactive maintenance for loss of services within required Service Level Agreements
• Identification and review of equipment faults carrying out repairs where required
• Inputting and maintaining documentation and records using the company asset management software
• Carrying out general ad hoc maintenance tasks within Energy Centre Plantrooms
• Working in a safe manner and in accordance with the company's Health & Safety policy

• Hold a city & guilds qualification or equivalent
• Experience wiring and fixing, Boilers/Heating, HVAC, Steam, Air Handling, Cooling, Renewable Energy (e.g Solar or Heat Pumps), or similar
• Full UK manual driving licence

Vital Energi is a major provider of renewable energy infrastructure and systems to the public and private sectors. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings.

We have and continue to work on ground-breaking projects throughout the UK which are supporting the UK's Net Zero targets, such as the recently announced £1 billion low-carbon infrastructure project for Westminster.

With plans to double our headcount over the coming years, supported by offices opening in new locations across the country and our strong investment pipeline, coupled with our expansion into new markets such as industrial power generation with our very own Energy-from-Waste facility, there is no better time to join the family here at Vital Energi.

Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful.

The company is opposed to all…