Dispatch Coordinator

Initial Posting Date:06/02/2026

Application Deadline:06/17/2026

Agency:

Department of Transportation Salary Range:$4,312 - $6,581

Position Type:

Employee

Position Title:

Dispatch Coordinator

Job Description:

Transportation Telecommunication Specialist 2 – Dispatch Coordinator Oregon Department of Transportation Delivery & Operations Division – Region 3

Dispatch Unit Central Point

The role:

Are you ready to take your career to the next level? Join our team in a critical public safety role that serves as a central communication hub for agency operations. In this position, you will coordinate communications among field personnel, law enforcement agencies, emergency responders, state agencies and the public across a large geographic region. Using advanced communications and Computer-Assisted Dispatch (CAD) systems, you will help manage complex situations, dispatch emergency resources and ensure timely, accurate information.

This role offers the opportunity to apply your expertise, exercise sound judgment and play a key part in ensuring public safety and agency operations. Apply today!

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

Train new employees in dispatch operations and existing staff on new software and guidelines.

Guide staff on identifying and executing the appropriate actions to resolve unusual incidents in accordance with established policies.

Assist manager by monitoring incident responses for quality and timeliness.

Guide employees through quality control processes, including coaching on effective performance and decision-making.

Monitor crew work to ensure quality and conformance with statewide and center standards.

Operate and monitor specialized technical equipment, including software, radios, closed-circuit television, weather systems, and variable message signs.

Monitor roadway conditions to detect incidents or winter hazards, coordinate towing, and update traveler information systems.

Manage communications across a large multi-county area between the public, ODOT units, law enforcement, and emergency responders.

Implement detour routes, adjust variable speed limits, log maintenance damage reports, and track crew availability.

Serve as a 24/7 emergency contact, including holidays, as needed. Work a flexible schedule that includes regular evening and weekend shifts, with the possibility of rotating night shifts.

To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitmentgon.gov.

What’s in it for you:

Work/life balance, 11 paid holidays a year, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.

The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.Public Service Loan Forgiveness opportunity!

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Minimum qualifications:

Three years of public contact experience that includes gathering, relaying, and providing information to others AND evaluating activities or incidents and determining an appropriate course of action. One year of this experience must include receiving and dispatching emergency requests using radio equipment, telephone and/or computer. Experience must include at least one year of leadwork…