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Case Manager

Job in Central Point, Jackson County, Oregon, 97502, USA
Listing for: Rogue Valley Council of Governments
Full Time position
Listed on 2026-02-28
Job specializations:
  • Healthcare
    Community Health
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Case Manager I

APPLICATION PROCESS

Applications will be considered as they are received and the position will be filled as a suitable candidate is identified. It is widely stated, and supported by studies, that candidates are less likely to apply for a job unless they believe they meet 100% of the hiring criteria. Our recruitment goals include hiring the candidate who is best able to meet the performance objectives of this role;

we encourage people with non‑traditional skill sets and experience to apply, even if you don’t have experience with every job function listed in thejob description.

For application instructions, please visit “How Do I >
Apply for a Job” og.org. A cover letter describing how your experience prepares you to succeed in this role, current resume, and completed RVCOG Employment Application are required to apply for this position. Incomplete application materials may delay or prevent consideration for the position.

Job Summary

Delivers case management and coordination of care in various settings, including over the phone, in‑office, and in the home of consumers and other community care environments for Senior and Disability Services programs. Provides Information and Referral/Assistance (I&R/A) services through the Aging and Disability Resource Connection (ADRC). Performs accurate and timely data entry into various databases. This position collaborates with internal and external service delivery partners.

Duties
  • Provides case management and coordination of care for assigned SDS programs with a person‑centered focus. Provides access to an array of service options to assure appropriate levels of service and to maximize coordination within the service delivery system. Includes the following general components: eligibility; assessment; service planning and implementation; monitoring; and management of resources.
  • Provides Information and Referral/Assistance (I&R/A) services through the Aging and Disability Resource Connection (ADRC), either in‑person, by telephone, or virtually. Maintains knowledge of ADRC resources and services and explains to consumers how to get help or information. Records required information in the ADRC call module and makes follow‑up calls. Completes required training to maintain certifications required for this job function.
  • Provides Person‑Centered Options Counseling (PCOC) services by conducting a person‑centered assessment, educating consumer regarding community resources and options, facilitating consumer self‑direction, assisting with future planning, and conducting individual follow up. Adheres to ADRC of Oregon Options Counseling Policies and Procedures. Facilitates access to and coordination with public programs.
  • Provides support to eligible consumers through available financial support funds including transportation, medication, food, and caregiver respite reimbursements.
  • Coordinates with other agencies and community services to meet consumer needs.
  • Performs accurate and timely data entry of consumer information into various databases.
  • Completes reports as required.
  • Participates in state and local meetings and trainings as assigned.
  • AUXILIARY JOB FUNCTIONS
  • Other related duties as assigned.
  • Supervisory Responsibilities

    None

    Supervision Received

    Receives supervision from the SDS Program Supervisor.

    Relationship to others

    Maintains a close and collaborative relationship with RVCOG and APD staff, other social service staff, health care providers, clients, other agencies, and the general public.

    ACCOMMODATIONS

    The information contained in this job description is in compliance with the Americans with Disabilities Act (ADA). To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualification requirements, physical demands, and work environment described in this job description are representative of those an employee encounters while performing the essential functions of the job.

    Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of the job and must not prohibit the employment of a person with disabilities.

    Qualification Requirements

    EDUCATION, TRAINING, AND…
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