Sales and Marketing Manager

Sales and Marketing Director

The Jackson County Multi-Use Emergency Response Center is a state-of-the-art, approximately 120,000-square-foot facility in Central Point, Oregon, designed to serve as both a premier indoor sports and events venue and a fully functional emergency response center. The facility features eight basketball courts that accommodate basketball, volleyball, pickleball, futsal, wrestling, cheerleading, and other indoor sports, along with flexible event space capable of hosting tournaments, community events, trade shows, and exhibitions.

Additional amenities include a commercial production kitchen, concessions, team and multipurpose rooms, administrative offices, spectator seating, and ample parking. Designed for maximum flexibility, the building can quickly transition to support emergency operations, including disaster response, emergency sheltering, mass care, public health initiatives, and distribution operations, making it a year-round community asset that supports recreation, regional events, and public safety.

This position is responsible for the development and implementation of sales and marketing strategies, plans, and programs primarily designed to increase sports and community based programming, maximize revenues, and promote a positive image of the facility. Responsibilities include the implementation of various strategies including direct and/or telephone sales, direct marketing communications, advertising, special event promotions, public relations, media relations, and community & municipal relations, etc.

Responsibilities also include conducting periodic market research to provide information essential for revising current programs, which enhance the Company's competitiveness in the marketplace, as well as for fiscal and operational analysis as appropriate.

• Develop and implement sales, marketing and public relations plans and strategies which serve to increase brand and offering awareness, promote a positive Company image, and maximize revenues according to overall fiscal and operational budgeted goals.
• Build relationships with media, hotels, convention contacts, youth and adult sports associations, civic organizations, etc. to promote leagues, camps, special events, open play, and tournaments.
• Develop and organize group outings, special events and tournaments and manage communication between departments to help ensure coordination of activities. Maintain positive relationships and communicate clearly, tactfully, and persuasively with employees, customers and outside contacts as applicable. Ensure that all employees, especially customer contact personnel, fully understand all pertinent details in order to maximize customer satisfaction.
• Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies.
• Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies regarding the marketing related plans and strategies.
• Review and analyze internal and external market information, which reflects customer purchase, usage, and satisfaction with Company products and services. Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals.
• Maintain knowledge of current and projected industry developments through continuous attention to marketing and youth and adult sports publications and organizations.
• Assure the efficient and timely submission of all required operational, financial, budgetary and related marketing and sales reports.
• Cross train other key staff members regarding the general sales process and important components…