Senior Loss Prevention Officer- OR stores

Senior Loss Prevention Officer – OR Stores

Position in Grange Co-op Central Point, Oregon. Role within the Administration/Clerical/Secretarial department.

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

The Senior Loss Prevention Officer reports to the Loss Prevention Manager and assists in the supervision of the Loss Prevention team. They communicate departmental expectations, lead and coordinate team efforts to achieve departmental and individual goals, and provide guidance and support to Loss Prevention Officers to ensure they have the information, equipment and tools needed. The officer is responsible for shrink and safety results of their assigned location(s);

detection, apprehension, and deterrence of internal and external theft; compliance with company policies and procedures related to theft prevention, safety, and inventory management; and safety awareness training. They manage daily operations of third‑party contracts, supervise and schedule loss prevention staff on third‑party sites, assist with audits, inspections, investigations, and enforcement of vendor/supplier processes, and support the supply chain through communication with inventory managers.

• Supervise the Loss Prevention team under the direction of the Loss Prevention Manager and ensure compliance with company policies, LP case management system, and maintenance of all related LP records.
• Monitor workflow and adjust tasks for the LP team as necessary to achieve desired goals.
• Monitor time‑keeping of the LP team and give final approval for submitted work schedules.
• Provide regular performance feedback and, as warranted, disciplinary action in collaboration with HR.
• Provide regular LP training and oversee the development of individual team members.
• Maintain strict confidentiality of all employee and employment‑related information.
• Promote a culture of safety and LP best practices at all company locations.
• Collaborate with Inventory Management to investigate discrepancies.
• Develop employee incentive programs to raise shrink, safety, and LP awareness.
• Detect, investigate, and resolve internal and external dishonesty.
• Recover assets and make apprehensions according to company policies.
• Ensure proper operation/repair of CCTV equipment.
• Write reports, maintain records, and retain evidence accurately and completely.
• Act as liaison between the company and the criminal‑justice community.
• Represent the company with professional appearance and demeanor.
• Communicate effectively with employees, customers, vendors, suspected shoplifters, and authorities.
• Prepare and present documents to local authorities.
• Testify in court as required.
• Maintain required documents, reports, logs, evidence, and files in various media.
• Monitor assigned locations to ensure a safe environment and report exceptions.
• Confidentially communicate investigation details.
• Travel to company locations as assigned.
• Demonstrate regular, predictable attendance and dependability.
• Attend training programs, seminars, or conferences.
• Work assigned and varying shifts.
• Perform other tasks and duties as requested by supervisor.

• Manage emails.
• Provide status reports with store‑based loss prevention staff.
• Execute shrink‑reduction tactics.
• Apprehend shoplifters.
• Use investigative tools.

• Establish priorities for the LP team.
• Complete restitution paperwork and establish payment plans.
• Analyze currency overages/shortages.
• Ensure physical security controls are in place.
• Clean and maintain CCTV equipment.

• Attend Rogue Valley Loss Prevention Association (RVLPA) meetings.
• Attend and participate in safety meetings.
• Inspect/clean CCTV equipment.

• Participate in DPSST continuing education and maintain certification.
• Provide…