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Digital Care Specialist II — Orders & Customer Support
Job in
Centralia, Lewis County, Washington, 98531, USA
Listed on 2026-07-24
Listing for:
Lightcurve
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Lightcurve is seeking a Web-Based Customer Care Representative II to support order submissions from the website, D2D sales, and customer self-help. You will ensure order accuracy and contribute to process improvements while collaborating with Order Management and sales teams to deliver an exceptional customer experience.
You will also plan and escalate for MDU and D2D sales, provide guidance to Web-Based sales activity, and share knowledge to support training and cross-team coordination.
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