Part-Time Retail Sale Associate

Overview

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION

Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model
• Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about promotions in effect
• Keep the floor always looking its best — neat, organized, and well stocked
• Ensure items are labeled and price marked properly
• Protect products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

• Must be 18 years of age or older
• People-oriented and customer-focused
• Past retail experience preferred, but not required
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift 4 lbs frequently; lift up to 8 lbs occasionally; kneel or squat frequently; move boxes of product up to 50 lbs with assistance if necessary; stand for extended periods; climb ladders occasionally; ascend/descend stairs frequently

Centralia, WA Retail Only Pay Range: $17.13 - $16.80 - $20.15 Hourly (actual base pay varies based on experience, role, location, and others).

New Balance offers a comprehensive traditional benefits package including medical, dental, vision, life insurance and 401K. We also offer nontraditional perks such as online learning and development courses, tuition reimbursement, $100 monthly student loan support and mentorship programs, plus a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays and parental leave.

Temporary associates are provided three options for medical, dental, and vision insurance and an associate discount. Part-time associates are provided 401k, short-term disability, a yearly $300 lifestyle reimbursement and an associate discount.

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as a veteran or other protected veteran.