Pricing Clerk
Listed on 2026-07-14
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Retail
Customer Service Rep, Retail Associate/ Customer Service
About Us
Join us at Win Co Foods, where we're more than just a grocery retailer – we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, Win Co is the second largest Employee‑Owned company in the United States, with more than 500 millionaire employee‑owners in our Employee Stock Ownership Plan (ESOP).
Our benefits, including top‑tier medical plans and tuition support, set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.
Accountable for assuring accuracy of the store price scanning system and gathering and reporting competitive pricing. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.
Typical Duties And Responsibilities- Seek opportunities to welcome, engage, serve, and thank customers. Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer.
- Provide exceptional customer service by telephone, email, and in person to all employees, vendors, and customers.
- Maintain store pricing accuracy and compliance with company goals throughout the store. Verify information using provided equipment, make necessary changes to the file system through data entry, replace shelf tags, notify retail pricing personnel with discrepancies, update status of items as changes occur, and provide general troubleshooting.
- Verify and maintain accuracy of in‑store coupon discounts and specials.
- Research and resolve pricing and information discrepancies.
- Perform “comp checks” by driving to competitor stores and checking prices of other stores; enter data, write reports, and transmit data by computer.
- Make signs and shelf tags as needed.
- Perform other duties as assigned or needed.
- High School Diploma or equivalent.
- Operating a handheld device, performing 10‑key-by‑touch, and using computer terminals.
- Strong organizational skills.
- Excellent verbal interpersonal communication skills to establish and maintain a good rapport with coworkers, supervisors, store personnel, vendors, and other customers.
- Sound judgment and mental alertness to make and be accountable for decisions.
- Dependable and demonstrate initiative.
- Consistently provide friendly and engaging customer service to internal and external customers.
- Coordinate vendor direct store delivery (DSD) deals.
- Work varied hours primarily between 2:00 am and 4:00 pm in a 24/7 operation, including night, weekends, and holidays.
- Safely and efficiently drive to local competitor stores to gather pricing information.
- Demonstrate initiative and self‑direction to perform a variety of simultaneous tasks (multi‑tasking).
- Prioritize, delegate, direct, and organize tasks while meeting strict deadlines.
- Communicate (hearing and speech) with customers and provide customer service while on the floor.
- Perform all tasks with integrity and extreme confidentiality.
- Reach, climb, balance, stoop, and bend for the placement, removal, and adjustment of tags and signs.
- Visually read reports, computer screens, etc.
- Remember various codes and understand/perform duties related to the scanning system.
- Climb stairs.
- Lift 10 lbs. occasionally.
- In the state of Montana there is no minimum age; must be 18 years of age or older in all other states.
- Perform primary duties with efficiency and accuracy.
- Food Handlers Certification (Per State Laws).
- Acceptable Department of Motor Vehicles driving record.
- Office machines (e.g., copy machine, keyboard, computer terminal, telephone, computer printer, sign printer, handheld scanning device, etc.).
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with company policies and applicable laws. The responsibilities, duties, and qualifications required of personnel may vary.
EEO/InclusivityAs the Win Co Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed to cultivating and celebrating an inclusive environment in which all employees are valued and respected.
Fraud alert:
Win Co advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Win Co by checking the official Win Co careers website.
USD $17.38 – USD $26.10 /hr.
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