National Account Manager

This position is fully remote with the occasional visit to corporate.

The National Account Manager is responsible for maintaining and expanding relationships with strategic customers in the sale of building material products. They will serve as the main point of contact and is required to fulfill the needs of the account. They are also expected to bring in new business from existing strategic accounts by cross selling and/or upselling products and service offerings as well as bring new customers to the organization.

Responsbibilities

• Responsible for the profitable sales and growth of national accounts by addressing gaps in partnerships and develop solutions in collaboration with leadership.
• Lead a joint strategic account planning process that focuses on mutual value creation and customer lifetime value over the short, mid, and long term.
• Understand customers’ long-term business goals, associated pain points, and identify suitable upselling and cross-selling opportunities and solutions.
• Build customer relationships with strategic decision makers while developing an understanding of their internal organizational landscape and how it influences strategic initiatives.
• Cultivate consulting relationships with customers to provide best in class service, develop future business opportunities, and gain referrals.
• Execute successful contract renewals and negotiate pricing updates with strategic accounts when necessary.
• Conduct comprehensive account reviews with assigned strategic customers to ensure alignment of stated objectives.
• Coordinate post-sale follow-up activities to ensure customers' expectations are met.
• Provide guidance to field sales leadership and associates on execution and management of customer contract requirements.
• Attend various trade associations and meetings to demonstrate and promote our products as well as understand and expand knowledge of account sectors, vertical business, strategic competitors, and further expertise within the industry.

Experience

• Building Materials or Wood Products market experience is required. (Doors, Windows, Paving, Fencing etc).
• Experience in an outside sales or branch manager type role.