Commercial Solutions Specialist - Mobility Job Centreville area,Virginia USA,Sales

Role Overview We are looking for a Commercial Solutions Specialist to act as the vital bridge between our Sales Organization (including Sales Operations and Sales Enablement) and the Commercial Platforms teams. You are not a back-office admin; you are a 'Field Architect' who understands the daily grind of a sales rep and the complexities of the sales cycle. Your mission is to identify friction in the sales process and translate those business needs into high-impact, AI-driven technical requirements for our Salesforce (SFDC) environment and our broader Sales Tech Stack.

The

Mission

To transform our commercial infrastructure into a competitive advantage-creating an ecosystem where the tech stack is invisible because it works so well, and where manual tasks are replaced by automated, intelligent workflows.

Key Responsibilities

Business Discovery & Pain-Point Identification
Sales Ethnography:
Conduct discovery sessions with the sales team to map the end-to-end sales cycle, identifying every manual "bottleneck" that slows down a deal.
Requirement Translation:
Convert "Commercial Pain" into "Technical User Stories." You will work closely with the Product Owner and Tech Team to ensure business needs are technically feasible and strategically aligned.
Bridge Communication:
Serve as the primary translator, ensuring the Tech Team builds what Sales actually needs, and managing Sales' expectations on delivery and functionality.

The "Frictionless Sales" Initiative (Automation)
Digitalized Proposals:
Lead the transition from manual document creation to automated, digitalized proposal generation within SFDC.
Autonomous Record Keeping:
Implement solutions for automated contact updates, company firmographic refreshes, and auto-logging of activity to eliminate manual data entry.
Meeting Intelligence:
Deploy tools to automate meeting notes, action-item extraction, and CRM sentiment analysis directly from sales calls.

AI & Predictive Insights Agentic AI Implementation:
Design "Agents" within SFDC that can proactively suggest next steps, identify at-risk deals, or research prospects autonomously.
Predictive KPIs:
Move beyond historical reporting to implement predictive forecasting and "Fast Answer" dashboards that tell the business where they are going, not just where they have been.
Intuitive UX:
Simplify the SFDC interface so it feels like a tool built for a salesperson's workflow, not a database manager's checklist.

Sales Ops Partnership & Tech Stack Strategy
Operational Synergy:
Work hand-in-hand with Sales Operations & Sales Enablement to ensure that technical solutions align with sales compensation, territory management, and reporting structures.
Stack Integration:
Audit and manage the Sales Tech Stack. You will ensure seamless data flow between SFDC and third-party tools (prospecting, sequencing, enablement).
Tool Orchestration:
Partner with Sales Enablement to define the "Rules of Engagement" for our software-clarifying when a rep should use specific tools and why, preventing "tool fatigue" and data fragmentation. Sales Enablement will then lead the training and share best practices across our sales organization.

Required Profile

Salesforce Ecosystem Mastery:
Extensive experience with SFDC (Sales Cloud) as a power user, analyst, or architect. You must understand the "art of the possible" regarding automation, Flow, and custom objects (Flows, Einstein, Agentforce, API integrations).
Tech Stack Orchestration:
Proven experience managing and integrating a modern B2B sales stack. This includes tools such as:
Sales Engagement: (e.g., Salesloft, Outreach) Revenue Intelligence: (e.g., Gong, Chorus) Data/Prospecting: (e.g., Zoom Info, Linked In Sales Navigator, Apollo) CPQ/CLM: (e.g., Panda Doc, Docu Sign, Salesforce CPQ) Integration Literacy: A solid understanding of how data moves between tools (APIs, webhooks, and native connectors) to ensure a "Single Source of Truth."
AI Curiosity:
Hands-on experience or a deep theoretical understanding of implementing AI agents or LLM-based tools to automate commercial workflows.

Operational & Strategic Experience

Sales Operations Partnership:
Minimum of 5 years working closely with or within a…