Studio Manager​/ Lead Sales associate

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Paid time off

Stretch Zone is the nation’s premier assisted stretching brand, focused on improving mobility, reducing pain, and enhancing overall wellness. At our Centreville studio, we are building a high-performance, results-driven team that is passionate about helping clients move and feel better—while delivering exceptional customer experience and strong business results.

We are seeking a highly driven, sales-oriented Studio Manager / Lead Sales Associate who thrives in a fast-paced environment and is motivated by results, membership conversions, and revenue growth.

This is a hands-on leadership and sales position responsible for:

• Driving demo-to-membership conversions
• Owning the full sales pipeline
• Leading outreach, follow-ups, and booking strategies
• Ensuring the studio consistently meets and exceeds membership and revenue targets

• Build memberships with a strong, consultative sales approach
• Achieve and exceed monthly membership sales targets
• Identify client needs, address objections, and confidently close sales
• Maintain a high demo-to-membership conversion rate (KPI-driven role)
• Execute same-day and next-day booking strategies to maximize conversions
• Ensure every demo has a clear documented need and follow-up plan

• Proactively manage and convert incoming leads (calls, texts, emails, digital ads)
• Conduct consistent outreach to new, missed, and lost leads
• Maintain rapid response times (within 30 minutes during business hours)
• Complete high-volume outreach tasks (calls/texts/emails) daily
• Own follow-up cadence until conversion or clear outcome

• Oversee daily studio operations and front-of-house experience
• Deliver “unreasonable hospitality” to every client interaction
• Ensure scheduling is optimized at least 1 week in advance
• Monitor team productivity and hold staff accountable to performance expectations
• Maintain accurate records in CRM (Club Ready) and ensure DPR completion daily

• Track and report on KPIs including:
  • Demo bookings
  • Show rate
  • Conversion rate
  • Membership sales
  • Revenue performance
• Continuously identify gaps and implement strategies to improve results
• Take full ownership of studio sales performance

• Base Hourly Pay:
  Competitive (based on experience)
• Commission:
  Aggressive commission structure tied to:
  • Membership sales
  • Conversion performance
  • Revenue milestones
• Bonus Opportunities:
  Based on exceeding monthly targets

High performers have strong earning potential.

• Proven experience in sales, membership sales, or high-conversion environments (fitness, wellness, retail, or service industry preferred)
• Strong ability to close sales and handle objections
• Highly motivated, competitive, and results-driven mindset
• Excellent communication and interpersonal skills
• Ability to multitask and operate in a fast-paced environment
• Experience with CRM systems (preferred)

• Someone who is hungry, accountable, and performance-focused
• A leader who takes ownership, not excuses
• A professional who understands that every lead is an opportunity
• Someone who thrives on targets, metrics, and winning

• Opportunity to lead and grow a high-potential studio
• Direct impact on business success and revenue growth
• Performance-based earning potential
• Supportive but accountability-driven culture

As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.

• Competitive pay, including base + commission
• Regular performance reviews with base pay increase potential
• Paid time off and paid holidays
• Paid management and on-the-job training
• Quarterly team lunches and an annual holiday party

• As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for.
• Throughout the day, you lead by example—coaching up to 2 Sales Associates and 2 Stretch practitioners,…