Plumber Service Technician

Benefits:

• Bonus based on performance
• Company car
• Free uniforms
• Training & development
• Competitive salary
• Opportunity for advancement

Company: 1-800-Plumber +Air of Centreville

Location:

Centreville, VA

Job Type: Full-Time

Schedule:

Monday-Friday, with occasional evenings and weekends for emergency service

Starting Pay: $35.00 per hour (based on experience and licensing) plus performance-based commissions, bonuses, overtime opportunities, and incentives.

1-800-Plumber +Air of Centreville is a locally owned and operated franchise backed by a nationally recognized brand. We are committed to providing exceptional plumbing services with honesty, professionalism, and outstanding customer care to residential and light commercial customers throughout Northern Virginia.

We believe our employees are our greatest asset. We provide the tools, training, technology, and support our technicians need to build rewarding, long-term careers while delivering exceptional service to every customer.

We are seeking an experienced Plumbing Service Technician with a minimum of five (3-5) years of residential and commercial plumbing experience. The ideal candidate is dependable, customer-focused, and skilled in diagnosing, repairing, maintaining, and installing plumbing systems while providing an outstanding customer experience.

Diagnose and repair residential and light commercial plumbing systems. Install, repair, and replace:

• Water heaters (tank and tankless)
• Toilets
• Faucets
• Garbage disposals
• Sump pumps
• Water filtration systems
• Plumbing fixtures
• Troubleshoot leaks, clogged drains, sewer line problems, and water supply issues.
• Perform drain cleaning using professional equipment.
• Complete water line repairs and repiping projects.
• Perform sewer line inspections and repairs.
• Read and interpret blueprints, plumbing diagrams, and technical documents.
• Perform all work in accordance with Virginia plumbing codes and company quality standards.

• Explain repair options clearly and professionally.
• Educate customers on recommended repairs and maintenance options.
• Deliver an exceptional customer experience on every service call.
• Maintain a professional appearance and positive attitude.
• Build long-term customer relationships based on trust and quality artistry.

• Complete accurate estimates using company software.
• Document completed work using Service Titan or similar field service software.
• Maintain accurate service records.
• Communicate effectively with dispatchers, office staff, and management.

• Maintain a clean and organized company vehicle.
• Maintain company tools and equipment.
• Follow all company safety policies and OSHA regulations.
• Participate in emergency and on-call rotations as scheduled.

• Minimum 3-5 years of residential and commercial plumbing experience
  .
• Valid driver's license with a clean driving record.
• Ability to diagnose and repair plumbing systems independently.
• Strong understanding of plumbing systems and troubleshooting techniques.
• Knowledge of Virginia plumbing codes and safety regulations.
• Excellent customer service and communication skills.
• Ability to lift to 75 pounds and perform physically demanding work.
• Ability to pass a background check and pre-employment drug screening.
• Authorized to work in the United States.

• Virginia Journeyman or Master Plumber License (preferred).
• Experience with Service Titan or similar field service software.
• Tankless water heater installation and repair experience.
• Sewer camera inspection and hydro-jetting experience.
• Cross-training or experience in HVAC is a plus.

• Strong work ethic.
• Self-motivated and dependable.
• Outstanding communication skills.
• Strong troubleshooting and diagnostic abilities.
• Attention to detail.
• Excellent time management.
• Ability to work independently with minimal supervision.
• Team-oriented mindset.
• Sales and upselling experience are a plus, while always prioritizing customer satisfaction.

Depending on franchise policies and employee eligibility, benefits may include:

• C…