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Case Management Officer: GP

Job in Centurion, 0014, South Africa
Listing for: Community Schemes Obud Service
Full Time position
Listed on 2026-02-08
Job specializations:
  • Administrative/Clerical
    Clerical, Healthcare Administration
Job Description & How to Apply Below

Responsibilities

  • Assessment on all applications for dispute resolution to determine jurisdiction.
  • Identification of issues in dispute in terms of Section 39 of the CSOS Act.
  • Prepare Notice 43 and 44 in terms of the CSOS Act.
  • Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.
  • Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.
  • Prepare file for Conciliation hearing.
  • Managing and capturing reports on case management system in the division.
  • Assist with telephone complaints as well as walk-in applicants.
  • Provide weekly feedback to complainants.
  • Prepare monthly reports on all matters.
  • Maintain diary of all matters.
  • Assist with ad hoc administrative support and duties within the division.
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