Warranty Costing Clerk | Gauteng

Duties includeOEM adherence:

Be the vital link between the technical team and the customer, ensuring cost-effective repairs while managing warranty claims in alignment with the OEM requirements.

Load and submit all warranty claims on the system, adhering to standard operating procedures and manufacturer guidelines.

Manage and oversee the warranty claim store, ensuring accurate tracking and organization.

Conduct regular audits of warranty processes to maintain compliance and accuracy.

Dispose of warranty parts in line with procedures, coordinating with the Regional Service Manager (RSM) as needed.

Track and follow up on outstanding warranty claims and payments to ensure timely resolution.

• Matric (Grade 12)
• Minimum of 2-3 years in the automotive service industry with prior experience in a technical role, service advisor role, and/or as a Warranty Clerk.
• Basic technical understanding and background are essential.
• Direct experience as a Warranty or Costing Clerk is highly required
• Relevant OEM interactional experience is highly desired.
• Valid, unendorsed driver's license with competent driving skills.
• Proficiency in computer applications.
• Knowledge of dealership policies, procedures, and competitive motor industry standards.
• Familiarity with relevant operating systems (advantageous).