Customer Relationship Manager

Are you the kind of person who walks into a room and instantly wins trust? Join a high-tech innovator seeking a Customer Relationship Manager who is completely at ease with engaging senior decision-makers while representing a mission-critical product.

RESPONSIBILITIES:

Relationship Management
Key Customer Relationship Management
Reseller Relationship Management
Supply Chain Relationship Management

Marketing
Reseller Support (Process and Outcome)
Exhibition Manager:
Plan, organise, design layout, execute, attend.
Create and update brochures and supporting product marketing material.
Market Research – Competitor product offerings and marketing strategies (non-technical).

Financial and Commercial
Reseller agreements and NDA’s:
Review and put in place.
Monitor sales vs. expenses.
Assist Group Finance with auditing queries (SARS/Auditors).
Credit card and debit card reconciliation.
International travel arrangements / visas.
Responsible for office groceries.
Capture water and electricity expenses.
Prepare shipments, including documentation and liaison with shipping agents.
Request Freight quotations and arrange and follow up on payment for shipping.
Create Commercial Invoices and documentation in preparation to export equipment.
Keep track of all imports and exports and keep stakeholders informed on status.
Reconcile the freight statements.
Shipping queries and disputes: action and resolve.

General Office Tasks:
Minutes of meetings.
Assist with customer visits to the office.
Keep track of birthdays and work anniversaries.

The salary bracket for the role is R20k - R22k CTC p/m. Note that the offer will be a market related salary considering the candidate's qualifications, skills, and level of experience.

Please apply online in the link provided. We do not consider CVs via Whatsapp or email.