Sales Assistant MMH

Role Purpose

To assist with providing an efficient and effective service to clients by giving support to the consulting team.

• 3 years administration experience within employee benefits environment
• Knowledge of basic excel, word and reports
• Planning and organising

• Build and maintain effective relationships with internal and external clients
• Assist with first line queries ensuring that they are resolved or escalated timeously
• Maintain a network of relationships with internal clients ensuring effective service delivery to consultants
• Maintain a consistent service delivery to consultants that will result in client retention and satisfaction
• Assist with action items from client meetings ensuring the time lines as agreed on are clearly stated
• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings
• Co-ordinate all the components(logistics, catering etc.) of events,meetings and functions within budget and specifications
• Participate and contribute to aculture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Give input in the development of initiatives to improve or enhance the client experience
• Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility
• Identify solutions to enhance operational efficiency
• Positively influence and participate in charge initiatives
• Continuously develop own expertise in terms of professional,industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development