Institutional Operations Specialist MMH

Role Purpose

To provide administrative support and services responsible for Private Equities, Special Opportunities, Structured Products, Direct Properties, Fund of Hedge Funds, Listed Derivatives, Fixed Income, Securities Lending as well as other off-market investments such as Reinsurance agreements, Corporate Actions and Transition related activities

• BCom Degree or Financial Market Dip would be advantageous
• 5 years' experience in finance industry, preferably in operational environment
• Process Design Experience
• Knowledge of Investment Admin systems
• Accounting (non-negotiable)
• Strong Excel skills
• Strong organisational skills

• Provide administrative services and support on investments related to Private Equities, Special Opportunities, Structured Products, Fund of Hedge Funds, Fixed Income, Securities Lending, Transitions, Corporate Actions, etc
• Administration of Direct Properties
• Administration of other off market investments such as Reinsurance agreements
• Cash and Scrip recon clearance
• Listed Derivative administration
• Participate in change initiatives and projects
• Provide transition support
• Translate business requirements into workable processes and controls and engage with clients in a client centric
• Provide authoritative, expertise and advice to clients and stakeholders
• Build and maintain relationships with clients and internal and external stakeholders
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Self-management and teamwork:
• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and actively participate in change initiatives and project delivery
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
• Effectively manage performance within the team to ensure business objectives are achieved
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team to ensure business objectives are achieved
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development
• Understand and manage own deadlines and deliverables Contribute to financial controls and planning:
• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Manage financial and other company resources under your control with due respect
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum